Guest Relation Officer at Swissôtel Hotels & Resorts

Job Description

Guest Relation Officer
Swissôtel Al Murooj Dubai Location Dubai, Dubai, Vereinigte Arabische Emirate Category Rooms SWISSOTEL Posted Date 02/16/2023
Startdatum :
02/16/2023 Job Type Unbefristet Vollzeit
Guest Relations Officer
Reliable and engaging. As a Guest Relations Officer, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure, and ensure that they “Feel Welcome”.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus

Your experience and skills include:
Minimum of 2-3 years’ experience in 5 star hotels

Excellent communication skills, both written and verbal required.
Strong interpersonal and problem solving abilities.
Ability to lead by example.

Your team and working environment:
Dynamic working environment.

Defined development career path.
Friendly and supportive team.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS